Notification of change of important messages, timely confirmation of sensitive messages

When customers are dealing with some important and sensitive business, we can communicate with customers safely in time, confirm customers' situation in detail, patiently guide customers, and ensure the security of customer information

In-depth understanding of demand, precise marketing

Through voice interaction, we can screen valuable groups, control their emotions, analyze their needs, and recommend products, services and preferential activities that meet their expectations, making our marketing programs more accurate and easier for customers to accept

Follow up key order nodes

At the key points of the order, you can give your customers payment guidance and answer their questions through voice, and provide them with order care and logistics care with warm and clear voice and professional attitude. While improving the order conversion rate, you can make your customers have a more satisfactory delivery experience

Maintain key value customer relationship

At the right time, through thoughtful voice, we will inform our important customers of unfinished appointments, services, reminders and so on. We will greet and bless our customers during holidays, maintain customer relations and improve customer loyalty

Customer satisfaction poll

After the customer completes a service or participates in an activity, we communicate with the customer timely, understand the satisfaction degree of the customer and the areas we need to improve, judge the customer's mood by tone, adjust the communication state and provide user support timely

Global Compliance

Deeply engaged in international communication business for 15 years, cooperating with hundreds of global operators, brand promotion localization, peer-to-peer transmission, leaving no trace of privacy content

SIP protocol docking voice applications to easily connect customers

A dedicated call center can be quickly and flexibly set up. Human agents can connect to SIP voice desktops and applications. The office location is not limited, enabling enterprises to communicate with customers easily

Intelligent routing, efficient contact

Multiple routing policies are provided, including directly connected lines of operators. When a task is repeated, a group call is automatically made to improve agent working efficiency

View call data in real time

Call data can be viewed in real time. Each call is recorded and statistics can be generated for each agent

Social APP/Website

Analyze registered users, screen potential users, and promote your products and activities to them by sending personalized messages to create more value for your business.

Cross-border E-commerce

Analyze audiences and send targeted, personalized marketing messages to them at the right time with accurate seconds, promotions, special offer alerts, holiday offers, etc., and send timely order notifications to customers to create more revenue for your business.

Financial Sector

Screen value customers, send targeted financial advice, providing personalized fund services, recommend bonds and other financial products, share financial industry profiles, and help enterprises to develop better.

Logisitics Industry

Send the latest delivery offers, brief information of enterprise dynamics, news of big customer care, etc. to customers in specific festivals to help enterprises attract, develop, maintain and enhance service relationships with customers, thus promoting the marketing strategies of logistics enterprises.